eSmile Helsinki
According to our open methodology, this clinic scored 78.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 21 ranked clinics · Last checked: 8 September 2026
78.9/100
Positions by Rating Profile
- Overall Transparency & Trust#478.9/100
- Best for Expats#673.5/100
- Best for Dental Implants#674/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#488.4/100
- Best English-speaking Clinics#773.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
Summary
Helsinki branch of eSmile, an independent three-clinic dental group rooted in Kuopio (the others are in Espoo and Kuopio). Aesthetic dentistry and Invisalign alongside general care, a per-branch staff roster of ten named dentists including an oral and maxillofacial surgeon and a dental radiologist, and a detailed public price list.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Opened and read on 2026-09-07: real clinic content, per-branch contact and staff pages. [s1] | 4/4 |
| ✓ | Dentist names listed The staff page is split by branch; the Helsinki list names ten dentists (Vesanen, Peltokallio, Gustafsson, Saarinen, Lovén, Kornilov, Lähteenkorva, Lampi, Savolainen, Vallo) and the hygienists working there. Re-read 2026-09-07; all ten are recorded in the licensing block. [s3] | 3/3 |
| ✓ | Dentist specializations listed Titles are given per person: HLL, HLT, EHL; the Helsinki list includes an oral and maxillofacial surgeon (Jarno Savolainen), a dental radiologist (Jaana Vallo) and a dentist training in orthodontics (Tiina Lampi). [s3] | 2/2 |
| ✓ | Real clinic photos The lead owner photograph on the place page, read in a browser on 2026-09-08, is the clinic's own reception: a marble-fronted desk with a patient standing at it and the illuminated «eSmile» lettering mounted on the wall behind. Premises and signage together, so the criterion is met. [gmpb] | 2/2 |
| ✓ | Service list published General dentistry, aesthetic treatment, veneers, composite layering, white-spot treatment, implants, gum plastic surgery, whitening, Invisalign and fixed orthodontics, each described. [s1] | 3/3 |
| ✓ | Clear contact details Group phone number, e-mail and the Helsinki street address published, with per-branch pages; consistent with the Google place record. [s2] | 2/2 |
| ✓ | English website version The site declares English alternates (hreflang en / en-US) and the English site was opened on 2026-09-07 to confirm it renders rather than only being declared: https://www.esmile.fi/en/ resolves to /en/frontpage/, HTTP 200, html lang="en-US", title "eSmile - Dental Clinic". [s1] [s5] | 2/2 |
| ✓ | Address and map published Helsinki street address and floor published on the contacts page and in the footer of every page. [s2] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Standing price list covering consultations, orthodontics, ceramics, composite work, whitening, general dentistry, surgery and extras, with the Kela-adjusted price alongside; the 24.90 € per-visit service fee is disclosed separately. [s4] | 3/3 |
| ✓ | Cleaning price listed Hammaskiven poisto suuhygienistillä 108 € (30 min), 148–157 € (45 min), 165–209 € (60 min). [s4] | 2/2 |
| ✓ | Filling price listed Paikkaus / lohkeaman korjaus alkaen 97.50 €. [s4] | 2/2 |
| ✓ | Crown price listed Takahampaan keraaminen paikka tai kruunu alkaen 700 €; veneers from 1200 €/tooth. [s4] | 2/2 |
| ✓ | Implant price listed Implantointi, poskihammas alkaen 2600 €; etuhammas alkaen 2900 €, with bone graft or guide costs disclosed as an extra 500–1500 €. [s4] | 2/2 |
| ✓ | Consultation price listed Hammaslääkärien konsultaatiot 0 € for the first visit (110 € thereafter); orthodontic specialist consultation 139 €; oral surgeon 120 €. [s4] | 2/2 |
| ✓ | X-ray / imaging price listed Bite-wing 49–59 €; koko leuan röntgenkuva (OPTG) 109 €. [s4] | 2/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 130 five-star, 3 four-star, 1 three-star, 4 two-star and 11 one-star — sums to 149, matching the 149 in the place-page header exactly, and its weighted mean 4.591 reproduces the published 4.6. [gm1] [gmpb] | 5/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card carried no count before this pass: the automated map method used in the initial data collection returns the rating but never the review count on this listing, which is why it was queued for a manual browser check. [gm1] [gmpb] | 2/3 |
| ✓ | Review recency The newest review visible is three months old, which proves the within_3_months bucket and no better. Visible dates: 3 months, then 1, 2, 2, 3, 3 (edited), 4 and 5 years. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 4 of the 5 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2025-12-08 (to a review of 2025-12-04). [esmile-helsinki-r6rep] [gmpb] | 2/2 |
| ✓ | No recurring complaints Of 153 Google reviews, 15 are one- or two-star (9.8 %); the lowest-rated read (2023-2025) raise different matters (a check-up visit, a shortened scaling, a resin filling, a long orthodontic treatment and laminates), so no complaint recurs (read 2026-10-05). [esmile-helsinki-r6rep] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. The histogram fills every bucket (130/3/1/4/11) — the shape of an ordinary busy practice rather than a wall. The visible dates run from three months to five years, the accounts describe different treatments (Invisalign, composite bonding, orthopaedic and orthodontic work) at different lengths, and the owner replies individually, including to the critical one. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The group links Instagram from its own site; its Facebook page, found through a name-and-city search run in this pass, carries the eSmile Hammasklinikka name with Helsinki as its location. [fb1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "eSmile Helsinki" and "eSmile Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [esmile-helsinki-tripadvisor] [esmile-helsinki-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic or Trustpilot, and Dental Departures and Bookimed list no Finnish clinics; no Yelp page was found under its name, nor a Finnish dentist-review site with reviews of its own. [esmile-helsinki-deepen] [esmile-helsinki-deepen-2] [esmile-helsinki-deepen-3] [esmile-helsinki-deepen-4] | 0/0.5 |
Medical Infrastructure
8 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Bite-wing and panoramic (OPTG) imaging priced in the clinic's own price list; a dental radiologist is on the Helsinki roster. [s4] | 2/2 |
| ✗ | CBCT (3D imaging) Neither the price list nor the service pages document cone-beam CT; orthodontic planning refers to OPTG imaging. [s4] | 0/2 |
| ✓ | Implantology [s1] [s4] | 2/2 |
| ✓ | Orthodontics Invisalign at four package levels and fixed appliances, both priced. [s1] [s4] | 2/2 |
| ✓ | Oral surgery Surgical and non-surgical extraction by an oral and maxillofacial surgeon, and gum plastic surgery, both priced. [s4] | 2/2 |
| ✗ | Pediatric dentistry Children's dentistry is not named among the services or in the price list. [s1] [s4] | 0/1.5 |
| ✗ | Emergency care No emergency or same-day service is offered on the clinic's own pages. [s1] | 0/1.5 |
| ? | Works with international patients The clinic keeps a non-Finnish version of its site, but nothing in its own channels documents experience with foreign patients — no statement about international insurance, cross-border reimbursement, English paperwork or treating patients from abroad. Re-read 2026-09-07 and left unassessed rather than recorded as a negative. [s1] [s5] | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Phone, e-mail and a web form only. [s2] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The staff page states that every eSmile professional serves fluently in Finnish and English, and names two who also work in Russian and one in Estonian. [s3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible A free 'hoitoarvio' (treatment estimate) can be requested by sending photographs, and the first dentist consultation is free. [s1] [s4] | 1.5/1.5 |
| ✓ | Clear service explanations Each treatment has its own explained page, and the price list explains what each Invisalign package covers. [s1] | 1/1 |
| ✗ | Convenient opening hours Revised on the clinic's own Google Business Profile, read in a browser on 2026-09-08, which publishes the full week: Monday to Friday 08:00–16:00, Saturday and Sunday closed. The value was previously true and rested on a single line in the price list — a 16 % lauantailisä (Saturday surcharge) — because no opening hours could be found on any page of the site. The clinic's own record now answers the question directly: no evening surgery and no Saturday opening is published. Where a clinic's two channels point different ways, the more favourable reading is not credited, so the criterion becomes a verified false. Both readings are on the record: the surcharge line still exists, and it is a tariff for treatment outside ordinary hours, not published opening hours. [s4] [gmpb] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Finland", "English speaking dentist Finland", "dental implants Finland", "emergency dentist Finland", "Finland dental clinic for expats".
| ✗ | Mentioned for: best dentist Finland The canonical city query was run in the AI-visibility pass on 2026-09-07; the clinic does not appear in the returned result list, which is held by national chains, city and wellbeing-county pages and directories. [bsq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Finland The canonical city query was run in the AI-visibility pass on 2026-09-07; the clinic does not appear in the returned result list, which is held by national chains, city and wellbeing-county pages and directories. [bsq2] | 0/1 |
| ✓ | Mentioned for: dental implants Finland The canonical city query was run in the AI-visibility pass on 2026-09-07 and the clinic's own domain appears in the returned result list. [bsq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist Finland The canonical city query was run in the AI-visibility pass on 2026-09-07; the clinic does not appear in the returned result list, which is held by national chains, city and wellbeing-county pages and directories. [bsq4] | 0/1 |
| ✗ | Mentioned for: Finland dental clinic for expats The canonical city query was run in the AI-visibility pass on 2026-09-07; the clinic does not appear in the returned result list, which is held by national chains, city and wellbeing-county pages and directories. [bsq5] | 0/1 |
| ✓ | Structured data on website The site's schema.org JSON-LD graph carries a business-level Organization entity for the practice ("eSmile Hammasklinikka") alongside the generic WebPage/WebSite/BreadcrumbList nodes. Re-read on 2026-09-07: that Organization node carries the business name, the site URL and, where present, its social profiles — but no PostalAddress, no telephone and no geo. It is therefore not LocalBusiness or Dentist markup; it is credited under the criterion's "or equivalent" wording as business-level structured data. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality The clinic's own domain holds the first result for its own name and three of the first eight, including its Helsinki branch page; the rest are its own social profiles and directories. [giq1] | 2/2 |
| ✓ | Dedicated service pages Separate pages for Invisalign, fixed orthodontics, veneers, composite layering, white-spot treatment, implants, gum plastic surgery, whitening and each general-dentistry procedure. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Hammaslääkäriasema Dent Å14.9 of 100View report →
- #2Hammasvahti47.6 of 100View report →
- #3Hammaslääkäriasema Helmiäinen52.3 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Hannu Vesanen [s3] [esmile-helsinki-doclic] | HLL, johtava hammaslääkäri (lead dentist), Helsinki branch | not verified |
| Topi Peltokallio [s3] | HLL, hammaslääkäri | not verified |
| Roman Kornilov [s3] | HLT, hammaslääkäri; also works in Russian and Estonian | not verified |
| Tiina Lampi [s3] | HLL, oikomishoitoon erikoistuva hammaslääkäri (training in orthodontics) | not verified |
| Jarno Savolainen [s3] | EHL, HLT, suu- ja leukakirurgi (oral and maxillofacial surgeon) | not verified |
| Jaana Vallo [s3] | EHL, röntgenlääkäri (dental radiologist) | not verified |
| Mikko Gustafsson [s3] | HLL, hammaslääkäri; also works in Russian | not verified |
| Riina Saarinen [s3] | HLL, hammaslääkäri | not verified |
| Nea Lovén [s3] | HLL, hammaslääkäri | not verified |
| Lauri Lähteenkorva [s3] | HLL, hammaslääkäri | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.esmile.fi/ |
|---|---|
| Phone | +358 10 219 8700 |
| Google Maps | Map listing |
| Address | Mannerheimintie 12 B, 2. krs, 00100 Helsinki, Finland |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.esmile.fi/ | Clinic's own front page: group structure, service tree, language alternates | 2026-09-07 |
| s2 | https://www.esmile.fi/yhteys/ | Clinic's own contacts page: per-branch addresses, phone, e-mail | 2026-09-07 |
| s3 | https://www.esmile.fi/klinikkamme/henkilokunta/ | Own site roster page names this dentist (read 2026-09-10): "maslääkäri Lue lisää » HLT, ROMAN KORNILOV Hammaslääkäri Lue lisää » HLL, LAURI LÄHTEENKORVA Hammaslääkäri Lue lisää » HLL, TIINA LAMPI Oikomishoitoon erikoistuva hammaslää" | 2026-09-10 |
| s4 | https://www.esmile.fi/yhteys/hinnasto/ | Clinic's own standing price list | 2026-09-07 |
| gm1 | https://www.google.com/maps/place/?q=place_id:ChIJFSYVdswLkkYRjhKSe… | Live Google Maps place record: listing name eSmile Helsinki, categories, address, website, rating, coordinates | 2026-09-07 |
| fb1 | https://www.facebook.com/esmile.fi/ | Clinic's own Facebook page | 2026-09-07 |
| giq1 | search:"eSmile" Helsinki | Name-and-city search used to judge how well the clinic's own pages rank for its own name (web search) | 2026-09-07 |
| bsq1 | search:best dentist Helsinki | Canonical visibility query, AI-visibility pass (web search) | 2026-09-07 |
| bsq2 | search:English speaking dentist Helsinki | Canonical visibility query, AI-visibility pass (web search) | 2026-09-07 |
| bsq3 | search:dental implants Helsinki | Canonical visibility query, AI-visibility pass (web search) | 2026-09-07 |
| bsq4 | search:emergency dentist Helsinki | Canonical visibility query, AI-visibility pass (web search) | 2026-09-07 |
| bsq5 | search:Helsinki dental clinic for expats | Canonical visibility query, AI-visibility pass (web search) | 2026-09-07 |
| s5 | https://www.esmile.fi/en/frontpage/ | Clinic's own English front page, opened to confirm the declared English alternate actually renders | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@60.1679175,24.9407159,17z/data… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@60.1679175,24.9407159,17z/data=!4m5!3m4!1s0x46920bcc76152615:0xa5cdf1cc7892128e!8m2!3d60.1679175!4d24.9407159?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «eSmile Helsinki», category Dental clinic, at Mannerheimintie 12b (in the Mercantile building), 00100 Helsinki · +358 10 219 8700 · esmile.fi — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| esmile-helsinki-doclic | https://www.esmile.fi/klinikkamme/hoitofilosofiamme/ | Own site roster page names this dentist (read 2026-09-10): "ämme sellaisen asiakkaan kasvoilla, tiedämme onnistuneemme tehtävässämme. Hannu Vesanen Esteettinen hammashoito parhaimmillaan parantaa ja tukee terveyttä sekä hyvinvo" | 2026-09-10 |
| esmile-helsinki-deepen | https://www.whatclinic.com/dentists/finland/helsinki | WhatClinic read 2026-10-02: the Helsinki catalogue (1 page, 4 clinics) and WhatClinic's Finland sitemap (8 Finnish profiles) list no profile for the clinic; direct addresses /dentists/finland/esmile-helsinki, /dentists/finland/esmile return 404. | 2026-10-02 |
| esmile-helsinki-deepen-2 | https://www.trustpilot.com/review/esmile.fi | Trustpilot read 2026-10-02: no page for esmile.fi ("Whoops! The page you're looking for could not be found"). | 2026-10-02 |
| esmile-helsinki-deepen-3 | https://www.dentaldepartures.com/dentists/finland | Dental Departures read 2026-10-02: has no Finland location (its Finland page returns "not found" and its clinic search recognises neither Finland nor Helsinki); no profile for this clinic. | 2026-10-02 |
| esmile-helsinki-deepen-4 | https://us-uk.bookimed.com/sitemap-us-uk-clinics-country.xml | Bookimed read 2026-10-02: Finland is not among its 53 clinic countries (no Finland page), and none of its 2,127 clinic pages is in Finland. | 2026-10-02 |
| esmile-helsinki-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "eSmile Helsinki" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Helsinki; 12 suggestions for "eSmile Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Helsinki; no listing for this clinic | 2026-10-05 |
| esmile-helsinki-tripadvisor-2 | https://www.esmile.fi/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
| esmile-helsinki-r6rep | https://www.google.com/maps?cid=11947471246982255246&hl=en | Google listing "eSmile Helsinki", read 2026-10-05 with its reviews sorted lowest first: rating 4.6 from 153 reviews, histogram 11 one-star, 4 two-star, 1 three-star, 3 four-star, 134 five-star; 5 distinct reviews read (dated 2023-05-11 to 2025-12-31), 4 with an owner reply; the lowest-rated reviews read are dated 2023-2025. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Reputation check 2026-10-05 on the clinic's Google listing (5 reviews read): recurring complaints no. |
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Presence on review platforms checked on 2026-10-02: no profile on WhatClinic or Trustpilot; Dental Departures and Bookimed do not cover Finland. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 15 of 149 and the low reviews themselves were not read. |
| 2026-09-10 | Name-verification pass 2026-09-10: 10 doctor(s) previously no-match against the own-site roster confirmed by re-reading the clinic's staff/team page(s) (Hannu Vesanen; Topi Peltokallio; Roman Kornilov; Tiina Lampi; Jarno Savolainen; Jaana Vallo; Mikko Gustafsson; Riina Saarinen; Nea Lovén; Lauri Lähteenkorva); no data other than sources/license-passthrough changed. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count (previously unknown — the automated map method never returned it), the histogram itself (130/3/1/4/11 = 149, weighted mean 4.591), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Initial data collection: clinic website read across the front page, contacts, the branch-split staff page and the full price list; Google Maps place record read live. Only the Helsinki roster was taken from the group staff page. Review-side fields and both licence layers left unset with reasons and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.